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réservations","\u002Ffr\u002Foauth\u002Fbooking-sync","fr\u002F4.oauth\u002F7.booking-sync",{"title":304,"path":305,"stem":306,"icon":278},"MCP et clients IA","\u002Ffr\u002Foauth\u002Fmcp-and-ai-clients","fr\u002F4.oauth\u002F8.mcp-and-ai-clients",{"title":308,"path":309,"stem":310,"icon":311},"Paiement par agent","\u002Ffr\u002Foauth\u002Fagent-checkout","fr\u002F4.oauth\u002F9.agent-checkout","sporty-cart-shopping",{"id":313,"title":200,"body":314,"description":597,"extension":598,"links":599,"meta":600,"navigation":601,"path":201,"seo":602,"stem":202,"__hash__":605},"docs_fr\u002Ffr\u002F1.interface\u002F14.seated-events\u002F4.on-sale.md",{"type":315,"value":316,"toc":587},"minimark",[317,333,340,343,423,430,435,438,462,473,477,487,493,502,505,509,512,525,528,532,536,539,549,553,556,560,570,580,583],[318,319,320,321,325,326,329,330,332],"p",{},"Une fois qu'un événement à places numérotées est en vente, son onglet ",[322,323,324],"strong",{},"Places"," affiche chaque place dans son état actuel. Ouvrez l'événement sous ",[322,327,328],{},"Site web → Événements → Événements"," et choisissez ",[322,331,324],{},".",[318,334,335],{},[336,337],"img",{"alt":338,"src":339},"Le plan des places en direct","\u002Fimages\u002Fevent-seats-live.jpg",[318,341,342],{},"Les places sont colorées selon leur état :",[344,345,346,359],"table",{},[347,348,349],"thead",{},[350,351,352,356],"tr",{},[353,354,355],"th",{},"État",[353,357,358],{},"Signification",[360,361,362,373,383,393,403,413],"tbody",{},[350,363,364,370],{},[365,366,367],"td",{},[322,368,369],{},"Libre",[365,371,372],{},"Dans la couleur de sa zone, en vente.",[350,374,375,380],{},[365,376,377],{},[322,378,379],{},"Réservée",[365,381,382],{},"Retirée de la vente par le club, avec un libellé.",[350,384,385,390],{},[365,386,387],{},[322,388,389],{},"En cours de paiement",[365,391,392],{},"Quelqu'un l'a choisie et est en train de payer. Elle lui est réservée pendant 30 minutes.",[350,394,395,400],{},[365,396,397],{},[322,398,399],{},"Vendue",[365,401,402],{},"Un billet lui est attribué.",[350,404,405,410],{},[365,406,407],{},[322,408,409],{},"Entrée validée",[365,411,412],{},"Son occupant est entré.",[350,414,415,420],{},[365,416,417],{},[322,418,419],{},"Hors vente",[365,421,422],{},"Désactivée dans le plan.",[318,424,425,426,429],{},"La légende compte chaque état. Sélectionnez les places comme dans l'éditeur de plan : clic, clic en maintenant Maj, ou cadre tracé à la souris. ",[322,427,428],{},"Actualiser"," recharge le plan.",[431,432,434],"h2",{"id":433},"réserver-des-places","Réserver des places",[318,436,437],{},"Gardez des places pour les sponsors, la presse ou les familles des joueurs :",[439,440,441,445,456],"ol",{},[442,443,444],"li",{},"Sélectionnez les places.",[442,446,447,448,451,452,332],{},"Sous ",[322,449,450],{},"Retirer de la vente sous le libellé",", saisissez un libellé comme ",[453,454,455],"em",{},"Sponsors",[442,457,458,459,332],{},"Choisissez ",[322,460,461],{},"Réserver",[318,463,464,465,468,469,472],{},"Les places réservées ne peuvent pas être achetées, proposées par ",[322,466,467],{},"Trouvez-moi les meilleures places"," ni vendues en caisse. Pour les remettre en vente, sélectionnez-les et choisissez ",[322,470,471],{},"Remettre en vente",". Vous ne pouvez pas réserver une place vendue ou en cours de paiement par quelqu'un.",[431,474,476],{"id":475},"offrir-une-place-à-quelquun","Offrir une place à quelqu'un",[318,478,479,480,483,484,332],{},"Sélectionnez une place libre ou réservée. Sous ",[322,481,482],{},"Offrir cette place à quelqu'un",", choisissez le type de billet, saisissez une adresse e-mail et choisissez ",[322,485,486],{},"Émettre le billet",[318,488,489],{},[336,490],{"alt":491,"src":492},"Une place réservée, prête à être offerte","\u002Fimages\u002Fevent-seats-held.jpg",[494,495,496,499],"ul",{},[442,497,498],{},"Si l'adresse e-mail correspond à un compte SportyPlus, le billet lui appartient immédiatement.",[442,500,501],{},"Sinon, la personne reçoit un lien pour s'inscrire et récupérer le billet.",[318,503,504],{},"Rien n'est facturé : le billet n'est associé à aucune commande.",[431,506,508],{"id":507},"déplacer-un-billet-vers-une-autre-place","Déplacer un billet vers une autre place",[318,510,511],{},"Pour une place cassée, un surclassement ou une famille qui veut être assise ensemble :",[439,513,514,517,522],{},[442,515,516],{},"Sélectionnez la place vendue. Le panneau indique qui détient le billet, son type, sa commande et si un enfant est assis sur ses genoux.",[442,518,458,519,332],{},[322,520,521],{},"Déplacer vers une autre place",[442,523,524],{},"Cliquez sur une place libre ou réservée.",[318,526,527],{},"Un billet sur les genoux suit sa place. Le QR code du billet ne change pas, car son détenteur reste le même.",[529,530,531],"warning",{},"Une carte Wallet déjà ajoutée sur le téléphone de quelqu'un continue d'afficher l'ancienne place. L'application des membres et le site web affichent la nouvelle, tout comme une carte ajoutée de nouveau.",[431,533,535],{"id":534},"billets-sans-place","Billets sans place",[318,537,538],{},"Un acheteur dispose de 30 minutes pour payer les places qu'il a choisies. Si quelqu'un paie après ce délai et que sa place a entre-temps été vendue à une autre personne, il reçoit tout de même son billet, puisque l'argent a été encaissé, mais celui-ci n'a pas de place.",[318,540,541,542,544,545,548],{},"Ces billets sont listés sous ",[322,543,535],{},". Choisissez ",[322,546,547],{},"Choisir une place"," à côté de chacun, puis cliquez sur une place libre ou réservée.",[431,550,552],{"id":551},"espaces-debout","Espaces debout",[318,554,555],{},"Chaque espace debout indique combien de ses places sont prises.",[431,557,559],{"id":558},"à-lentrée-et-en-caisse","À l'entrée et en caisse",[318,561,562,563,566,567,332],{},"À l'entrée, scannez les billets avec l'application SportyPlus POS comme d'habitude. Pour un événement à places numérotées, le résultat indique où la personne est placée, par exemple ",[453,564,565],{},"Tribune nord · Rang B, place 4",", et le libellé d'entrée du type de billet en grands caractères, par exemple ",[453,568,569],{},"ENFANT",[318,571,572,573,575,576,579],{},"En caisse, les événements à places numérotées ont un bouton ",[322,574,196],{}," dans la liste des événements de l'entrée. Il ouvre le plan des places : touchez les places libres, choisissez le type de billet de chacune et, lorsque c'est autorisé, un enfant sur les genoux, ou ouvrez un espace debout pour un certain nombre de places. Ensuite, ",[322,577,578],{},"Ajouter à la vente"," et encaissez le paiement comme d'habitude.",[318,581,582],{},"La caisse ne vend que les places libres à ce moment précis. Une place achetée en ligne pendant que vous faisiez votre choix est refusée lorsque vous finalisez la vente. Les ventes avec places nécessitent une connexion : contrairement aux autres ventes, elles ne peuvent pas être enregistrées sur l'appareil et envoyées plus tard.",[584,585,586],"note",{},"Les billets membres vendus en caisse nécessitent que le membre soit choisi comme acheteur. Un client de passage peut acheter n'importe quel autre type de billet.",{"title":588,"searchDepth":589,"depth":589,"links":590},"",2,[591,592,593,594,595,596],{"id":433,"depth":589,"text":434},{"id":475,"depth":589,"text":476},{"id":507,"depth":589,"text":508},{"id":534,"depth":589,"text":535},{"id":551,"depth":589,"text":552},{"id":558,"depth":589,"text":559},"Le plan des places en direct, la réservation de places, les places offertes, le déplacement d'un billet et la vente de places en caisse.","md",null,{},{"icon":39},{"title":603,"description":604},"Gérer les places pendant la vente d'un événement","Utilisez le plan des places en direct de SportyPlus pour réserver des places aux sponsors, offrir des places, déplacer des billets, placer les paiements tardifs et vendre des places numérotées en caisse.","K8cZ141XSJck0MVGhC6woMf_6K71H9DWO4AZMqSWbcM",[607,609],{"title":196,"path":197,"stem":198,"description":608,"icon":16,"children":-1},"Placez un événement à partir d'un plan, définissez les types de billets et fixez le prix de chaque zone.",{"title":204,"path":205,"stem":206,"description":610,"icon":16,"children":-1},"Vendez un seul billet pour toute une saison d'événements, gardez le titulaire à la même place, et accordez-lui des avantages d'adhésion pour la saison.",1792420863723]