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réservations","\u002Ffr\u002Foauth\u002Fbooking-sync","fr\u002F4.oauth\u002F7.booking-sync",{"title":304,"path":305,"stem":306,"icon":278},"MCP et clients IA","\u002Ffr\u002Foauth\u002Fmcp-and-ai-clients","fr\u002F4.oauth\u002F8.mcp-and-ai-clients",{"title":308,"path":309,"stem":310,"icon":311},"Paiement par agent","\u002Ffr\u002Foauth\u002Fagent-checkout","fr\u002F4.oauth\u002F9.agent-checkout","sporty-cart-shopping",{"id":313,"title":269,"body":314,"description":537,"extension":538,"links":539,"meta":540,"navigation":541,"path":270,"seo":542,"stem":271,"__hash__":545},"docs_fr\u002Ffr\u002F3.members\u002F8.help.md",{"type":315,"value":316,"toc":530},"minimark",[317,322,329,345,356,367,371,391,399,409,427,437,451,459,468,480,495,509,519,523],[318,319,321],"h2",{"id":320},"signaler-un-problème","Signaler un problème",[323,324,325,328],"p",{},[326,327,321],"strong",{}," se trouve dans le menu de votre photo et dans le menu principal. Choisissez d'abord à qui il s'adresse :",[330,331,332,339],"ul",{},[333,334,335,338],"li",{},[326,336,337],{},"Un problème au club"," — un court, l'éclairage ou un autre équipement, un distributeur, ou un remboursement. C'est l'équipe du club qui le reçoit.",[333,340,341,344],{},[326,342,343],{},"Un problème avec l'application"," — un paiement, un score ou un classement erroné, une réservation qui n'a pas abouti, la connexion, ou quelque chose qui ne fonctionne pas. C'est l'équipe SportyPlus qui le reçoit.",[323,346,347,348,351,352,355],{},"Choisissez le sujet, décrivez ce qui s'est passé et ajoutez jusqu'à cinq photos. Pour les problèmes avec l'application, une capture de l'écran sur lequel vous étiez est jointe automatiquement ; vous pouvez la retirer. Choisissez ",[326,349,350],{},"Envoyer",". Vous recevrez une réponse par e-mail, et ",[326,353,354],{},"Problèmes signalés",", dans votre menu, affiche l'état de chaque signalement.",[323,357,358,359,362,363,366],{},"Certains écrans proposent un raccourci : ",[326,360,361],{},"Signaler un score erroné"," sur un résultat de match, et ",[326,364,365],{},"Signaler un problème de paiement"," après un paiement échoué.",[318,368,370],{"id":369},"questions-fréquentes","Questions fréquentes",[323,372,373,376,377,380,381,384,385,390],{},[326,374,375],{},"Comment annuler une réservation ?","\nOuvrez-la depuis ",[326,378,379],{},"Mes réservations"," et choisissez ",[326,382,383],{},"Annuler la réservation",". Vous pouvez annuler jusqu'à l'échéance fixée par votre adhésion ; seule la personne qui a réservé peut annuler. Voir ",[386,387,389],"a",{"href":388},"\u002Ffr\u002Fmembers\u002Fbooking#annuler-une-r%C3%A9servation","Annuler une réservation",".",[323,392,393,396,397,390],{},[326,394,395],{},"Où va mon argent quand j'annule ?","\nLes minutes gratuites reviennent sur votre solde. Un paiement par carte que le club n'a pas encore encaissé est libéré. Sinon, le montant est versé sur votre porte-monnaie au club. Voir ",[386,398,389],{"href":388},[323,400,401,404,405,390],{},[326,402,403],{},"Pourquoi ne puis-je pas réserver ce court ou cet horaire ?","\nVotre club et votre adhésion déterminent quels courts vous pouvez réserver, combien de temps à l'avance, pour quelle durée et combien à la fois. L'application indique quelle règle s'applique. Voir ",[386,406,408],{"href":407},"\u002Ffr\u002Fmembers\u002Fbooking#r%C3%A8gles-de-r%C3%A9servation-que-vous-pouvez-rencontrer","Règles de réservation",[323,410,411,414,415,418,419,422,423,390],{},[326,412,413],{},"Comment payer par carte ?","\nAprès la réservation, choisissez ",[326,416,417],{},"Carte",". Enregistrez une carte sous ",[326,420,421],{},"Comptes associés"," pour l'utiliser dans tous les clubs. Voir ",[386,424,426],{"href":425},"\u002Ffr\u002Fmembers\u002Fbooking#payer-une-r%C3%A9servation","Payer une réservation",[323,428,429,432,433,390],{},[326,430,431],{},"Qu'est-ce que le porte-monnaie (eInvoice) ?","\nUn solde prépayé dans votre club, que vous rechargez et avec lequel vous payez. Voir ",[386,434,436],{"href":435},"\u002Ffr\u002Fmembers\u002Fpayments#porte-monnaie","Porte-monnaie",[323,438,439,442,443,447,448,390],{},[326,440,441],{},"Comment rejoindre un club ou acheter une adhésion ?","\nVoir ",[386,444,446],{"href":445},"\u002Ffr\u002Fmembers#rejoindre-un-club","Rejoindre un club"," et ",[386,449,73],{"href":450},"\u002Ffr\u002Fmembers\u002Fpayments#adh%C3%A9sions",[323,452,453,442,456,390],{},[326,454,455],{},"Comment m'inscrire à une ligue ou à un tournoi ?",[386,457,80],{"href":458},"\u002Ffr\u002Fmembers\u002Fcompetitions#ligues",[323,460,461,464,465,467],{},[326,462,463],{},"Mon résultat est erroné.","\nS'il n'est pas encore confirmé, l'autre camp peut le contester. S'il est confirmé, choisissez ",[326,466,361],{}," sur le résultat.",[323,469,470,473,474,477,478,390],{},[326,471,472],{},"J'ai oublié mon mot de passe.","\nChoisissez ",[326,475,476],{},"Mot de passe oublié ?"," sur la page de connexion. Voir ",[386,479,265],{"href":266},[323,481,482,485,488,489,492,493,390],{},[326,483,484],{},"Comment ajouter mon enfant ?",[326,486,487],{},"Ma famille"," → ",[326,490,491],{},"Ajouter un enfant",". Voir ",[386,494,261],{"href":262},[323,496,497,500,488,503,492,506,390],{},[326,498,499],{},"Comment supprimer mon compte ?",[326,501,502],{},"Modifier le profil",[326,504,505],{},"Supprimer définitivement le profil",[386,507,265],{"href":508},"\u002Ffr\u002Fmembers\u002Faccount#supprimer-votre-compte",[323,510,511,514,515,518],{},[326,512,513],{},"Qui fixe les prix, les horaires d'ouverture et les règles d'annulation ?","\nVotre club. ",[326,516,517],{},"A propos du club"," affiche ses coordonnées et son règlement.",[318,520,522],{"id":521},"contact","Contact",[323,524,525,526,390],{},"Pour toute question concernant votre club — prix, adhésions, remboursements, groupes — contactez le club. Pour tout ce qui concerne SportyPlus lui-même, écrivez à ",[386,527,529],{"href":528},"mailto:info@sporty.plus","info@sporty.plus",{"title":531,"searchDepth":532,"depth":532,"links":533},"",2,[534,535,536],{"id":320,"depth":532,"text":321},{"id":369,"depth":532,"text":370},{"id":521,"depth":532,"text":522},"Comment les membres signalent un problème à leur club ou à SportyPlus, et réponses aux questions fréquentes des membres.","md",null,{},{"icon":236},{"title":543,"description":544},"Obtenir de l'aide en tant que membre SportyPlus","Signalez un problème à votre club ou à SportyPlus, et trouvez des réponses aux questions fréquentes sur les réservations, les paiements et votre compte.","VoM9EheBlBMKLnYHR19X3h-FK4RDmfM9Rp00iYcXkQw",[547,549],{"title":265,"path":266,"stem":267,"description":548,"icon":78,"children":-1},"Comment les membres modifient leur profil, changent leur mot de passe, configurent les clés d'accès et la connexion à deux facteurs, gèrent les notifications et les comptes associés, et suppriment leur compte.",{"title":273,"path":274,"stem":275,"description":550,"icon":278,"children":-1},"Permettez aux utilisateurs de connecter votre application à leur compte Sporty, avec leur accord et rien de plus.",1792420861931]