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It is held for them for 30 minutes.",[344,388,389,394],{},[359,390,391],{},[316,392,393],{},"Sold",[359,395,396],{},"A ticket sits in it.",[344,398,399,404],{},[359,400,401],{},[316,402,403],{},"Checked in",[359,405,406],{},"Its guest is in.",[344,408,409,414],{},[359,410,411],{},[316,412,413],{},"Not for sale",[359,415,416],{},"Switched off in the plan.",[312,418,419,420,423],{},"The legend counts each state. Select seats the same way as in the plan editor: click, shift-click, or drag a box. 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Under ",[316,475,476],{},"Give this seat to someone",", choose the ticket type, enter an email address, and choose ",[316,479,480],{},"Issue ticket",[312,482,483],{},[330,484],{"alt":485,"src":486},"A held seat, ready to give away","\u002Fimages\u002Fevent-seats-held.jpg",[488,489,490,493],"ul",{},[436,491,492],{},"If the email belongs to a SportyPlus account, the ticket is theirs straight away.",[436,494,495],{},"If not, they get a link to sign up and claim it.",[312,497,498],{},"Nothing is charged: the ticket has no order.",[425,500,502],{"id":501},"move-a-ticket-to-another-seat","Move a ticket to another seat",[312,504,505],{},"For a broken seat, an upgrade, or a family that wants to sit together:",[433,507,508,511,516],{},[436,509,510],{},"Select the sold seat. The panel shows who holds the ticket, its type, its order, and whether a child sits on their lap.",[436,512,452,513,326],{},[316,514,515],{},"Move to another seat",[436,517,518],{},"Click a free or held seat.",[312,520,521],{},"A lap ticket moves with its seat. The ticket's QR code doesn't change, because its holder is the same.",[523,524,525],"warning",{},"A Wallet pass already added to someone's phone keeps showing the old seat. The member app and the website show the new one, and so does a pass added again.",[425,527,529],{"id":528},"tickets-without-a-seat","Tickets without a seat",[312,531,532],{},"A buyer has 30 minutes to pay for the seats they chose. If someone pays after that, and their seat was sold to someone else in the meantime, they still get their ticket, because the money has been taken, but it has no seat.",[312,534,535,536,538,539,542],{},"Such tickets are listed under ",[316,537,529],{},". Choose ",[316,540,541],{},"Choose a seat"," next to each one, then click a free or held seat.",[425,544,546],{"id":545},"standing-areas","Standing areas",[312,548,549],{},"Each standing area shows how many of its places are taken.",[425,551,553],{"id":552},"at-the-door-and-the-till","At the door and the till",[312,555,556,557,560,561,326],{},"At the door, scan tickets with the SportyPlus POS app as usual. For a seated event, the result shows where the guest sits, such as ",[447,558,559],{},"North stand · Row B, seat 4",", and the ticket type's door wording in large type, such as ",[447,562,563],{},"CHILD",[312,565,566,567,570,571,574],{},"At the till, seated events have a ",[316,568,569],{},"Sell seats"," button in the door's event list. It opens the seat map: tap free seats, choose each one's ticket type and, where allowed, a child on the lap, or open a standing area for a number of places. Then ",[316,572,573],{},"Add to sale"," and take payment as usual.",[312,576,577],{},"The till sells only seats that are free at that moment. A seat bought online while you were choosing is refused when you complete the sale. Sales with seats need a connection: unlike other sales, they can't be saved on the device and sent later.",[579,580,581],"note",{},"Members' tickets at the till need the member chosen as the buyer. 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